Cancellation Policy 

This Cancellation Policy explains the conditions and procedures for canceling orders placed on Dazzlelyn  , operated by Masten Tech Solutions Private Limited  .

At Dazzlelyn  , we are committed to providing a smooth and transparent shopping experience. If you need to cancel an order, this policy outlines the steps to follow and any applicable terms.

In this document, “you,” “customer,” and “buyer” refer to the individual placing the order, while “we,” “us,” and “our” refer to Dazzlelyn   and our support team. By placing an order, you acknowledge and agree to the terms outlined in this policy.

Eligibility for Cancellation

We strive to accommodate cancellation requests whenever possible; however, certain conditions apply. Orders that have already entered processing or shipping may no longer be eligible for cancellation.

To check if your order qualifies, please review your order status in your account dashboard or contact our customer support team for assistance.

For the best chance of a successful cancellation, we recommend submitting your request as early as possible. Please note that orders placed during promotional campaigns or special events may be subject to additional cancellation terms. Our policy is designed to ensure fairness and transparency for all customers.

Cancellation Timeframe

We offer a limited window to cancel your order shortly after it is placed, depending on the current status of your order in our processing workflow.

Once an order has been processed or dispatched, it may no longer be eligible for cancellation. To act promptly, we recommend monitoring your order status through your account dashboard.

Please note that during high-demand periods, such as sales or promotional events, the cancellation window may be shorter. While we aim to accommodate changes, timely order fulfillment remains our top priority.

How to Cancel Your Order

For your convenience, we have designed a simple cancellation process. Log in to your account, go to the Order History section, locate the relevant order, and select the Cancel option. Follow the on-screen instructions to complete your cancellation request.

Please note that cancellations are only allowed within the eligible timeframe—before the order enters processing or shipping. Once an order has been dispatched, we cannot make changes or accept cancellation requests.

If you need further assistance or clarification, our customer service team is always available to help.

Refund Process Following Cancellation

We understand that cancellations may sometimes be necessary and are committed to providing a smooth refund process. Once your cancellation request is approved and the order qualifies, the refund will be issued to the original payment method used at checkout.

If you have any questions or need assistance regarding your refund, our customer support team is always available to ensure a timely and satisfactory resolution.

Exceptions to Cancellation Eligibility

While we strive to accommodate all cancellation requests, certain exceptions apply. Orders cannot be canceled once production has begun or after they have entered the packing or shipping stage.

Additionally, items purchased during clearance sales, promotional campaigns, or limited-time offers may be subject to specific cancellation restrictions, which will be clearly indicated at checkout or on the product page.

We encourage customers to review all product details and terms before completing a purchase. For any questions regarding eligibility, our customer support team is always available to assist.

Transparency and Legal Disclaimer

At Dazzlelyn  , we are committed to transparency in all our policies. While we strive to keep our cancellation policy accurate and up to date, it may be revised without prior notice. By using our services, you acknowledge that we are not liable for any actions taken based on outdated or misinterpreted information.

We reserve the right to cancel any order at our sole discretion, particularly in cases of policy violations, suspicious activity, or potential fraud. In the event of any discrepancies between information on our website and other sources, the website content shall be considered the final and authoritative reference.

By placing an order, you confirm that you have read, understood, and agreed to the terms outlined in this policy.

Need Help? We're Here for You

If you have any questions or need further clarification regarding our Cancellation Policy, please do not hesitate to reach out to us at  mastentechsolutionspvtltd@gmail.com   . Our customer support team is always ready to assist you and ensure a seamless and hassle-free shopping experience.